Shipping & Returns

Order Processing & Shipping Information

Orders are shipped on Tuesdays and Thursdays, and take 2-3 business days for delivery pending any carrier delays.

Standard shipping for packages to the Continental US are shipped via the USPS, including $50 insurance coverage and tracking. 

If you would like a higher value insurance, please contact us before making your purchase.

Returns & Exchanges

We want you to love and adore your Sinew Moon clothing and accessories, and we want the fit to be exactly what you desire for your body and style. But we know that sometimes a design style, size, or fabric blend doesn't always work out.

So, we accept returns and exchanges that are unworn and unwashed with no smoke, odors, stains, pet hair, etc.

All returns and exchanges must be received within 20 days of purchase.

  • Returns are refunded to the original form of payment.
  • Exchanges are processed as store credit for the cost of the original item purchased and issued as a digital gift card.

Please coordinate delivery of your return or exchange to:

  • Sinew Moon, 234 W 6th Ave, Eugene, OR 97401

    If you fail to comply with the listed policies, or your return exceeds the 20 days you may be eligible for only an exchange and a 25% restocking fee.

    A return and exchange slip is included in every order. Please follow the instructions on the slip and include it in the package with your return or exchange.

      Due to their nature, Underthings and Leotards are not eligible for return or exchange - all sales are final.