FAQ

Can you describe your colors? Storm is a rich blue with casts of purple and red. Stealin' is a dusty blue-grey with casts of grey, green and lavender. Malachite is a vibrant bue-green. Gaia is a deep earthy green. Lichen is a creamy neutral with green and beige casts. Willow is a golden hue with brown and green casts. Rose Hips is a warm neutral with light pink and beige casts. Shadow is our most fascinating hue! On bamboo blends it is a reddish purple that can appear grey or brown in certain light while on hemp it is more of a grayish purple and also looks significantly different in artificial light! Shadow was previously Garnet.

Can you describe your blends? Bamboo terry is stretchy, thick and durable and incredibly soft. Bamboo fleece is nothing short of luxurious with one fuzzy side and one smooth side. Bamboo fleece has stretch as is very breathable but very warm. Bamboo velour is our heaviest bamboo blend. it is smooth on one side with fluffy velour on the other. This blend takes dyes darker than the others. Bamboo jersey is a slinky, bouncy blend that is lightweight and very stretchy. This blend is great for layering because it is sleek and not bulky. Bamboo thermal is soft, slinky and has some nice stretch to it. Unlike our hemp thermal, the bamboo thermal retains heat very well and is not an airy blend. Now to our hemp blends... hemp stretch is a nubby, coarse blend with lots of stretch. This blend is amazing for bottoms as it retains its shape so well! Hemp jersey is much like a standard t shirt blend, nubby, to stretch but plenty of give. This fabric stands up really well over time. Hemp sweater knit is an open weave with lots of character! It has a heavy weight to it and is rather warm! Hemp thermal is light and airy. It is a great over layer when its cool and a nice single layer for summer..this fabric is not, in our opinion, very heat retaining but is a blend that will hold up over time. We stand behind all of our blends and source from the best! 

Still need help deciding? Check out our fabric samples program! https://sinewmoon.com/collections/fabric-samples

 How long will it take to get my order? Processing time for Made to Order is APPROXIMATELY 1-3 weeks. Domestic orders will be sent via 2-3 day priority shipping. Ready to Ship may take up to 3 days to process and will be sent 2-3 day priority shipping. 

What kind of dyes do you use? Low impact, fiber reactive ECO dyes.

Where do you get your fabric? We use only the highest quality blends of hemp, organic cotton and bamboo sourced from reputable suppliers.

How do I care for my Sinew Moon garments? You will receive a care card with each order. On the reverse side you will find artwork from very talented humans.

Do you offer repairs/alterations? Yes! Please contact us for more info!

Do you offer refunds/exchanges? Yes! Please see our policies page. 

Do you offer customs/ custom sizing? NO custom sizing. If custom positions become available it will be made known publicly. 

Do you offer wholesale? Yes! Please see our wholesale page.

What if my item gets lost in the mail? There is $50 insurance on each package. If you are concerned about your package being lost please contact us PRIOR to placing your order for additional insurance.

Can I change my shipping address? Yes, please reach out and we will make the changes to your order in our system.

Will I receive a shipping notification? Yes, upon shipping you will receive a notification and tracking. For international orders we can only track in the U.S.

Can I cancel my order? Yes. Please contact us within 24 hours of placing order to cancel.