FAQ

Can you describe your colors? 

Always consider that bamboo takes dyes much more vibrant than hemp! 

Garnet is Shadows crazy sister! You will rarely see the deep maroon hue on hemp. Hemp takes garnet more on the dark reddish purple side but will sometimes have no reds. On bamboo you will find deep rich reddish browns with purple undertones. If you are wanting that deep hue please choose a bamboo blend!  

Ruby is a rich earthy red with swirls of greens. We call this one Rooted Ruby for its root grounding nature. While bamboo offers the most vibrant "red" of this hue, hemp takes it with a little more earthy tones. 

Spice is a funky yet earthy burnt orange with casts of greens and tans. 

Rose Hips is a warm neutral with light pink, greens and beige casts.

Willow is a golden hue with brown and green casts.

Lichen is a creamy neutral with green and beige casts.

Gaia is a deep earthy green.

Malachite is a vibrant bue-green.

Stealin' is a dusty blue-grey with casts that range from grey, green to lavender.

Storm is a rich blue with casts of purple and red. 

Shadow is our most fascinating hue! On bamboo blends it is a reddish purple that can appear grey in certain light while on hemp it is more of a dusty grayish purple and also looks significantly different in artificial light! 

 

 

Can you describe your blends?

Bamboo terry is stretchy, thick and durable and incredibly soft.

Bamboo fleece is nothing short of luxurious with one fuzzy side and one smooth side. It has stretch as is very breathable but very warm.

Bamboo velour is our heaviest bamboo blend. it is smooth on one side with fluffy velour on the other. This blend takes dyes darker than the others.

Bamboo jersey is a slinky, bouncy blend that is lightweight and very stretchy. This blend is great for layering because it is sleek and not bulky.

Bamboo thermal is soft, slinky and has some nice stretch to it. Unlike our hemp thermal, the bamboo thermal retains heat very well and is not an airy blend.

Now to our hemp blends...

Hemp stretch is a nubby, coarse blend with lots of stretch. This blend is amazing for bottoms as it retains its shape so well!

Hemp jersey is much like a standard t shirt blend, nubby, to stretch but plenty of give. This fabric stands up really well over time.

Hemp sweater knit is an open weave with lots of character! It has a heavy weight to it and is rather warm!

Hemp thermal is light and airy. It is a great over layer when its cool and a nice single layer for summer..this fabric is not, in our opinion, very heat retaining but is a blend that will hold up over time.

We stand behind all of our blends and source from the best! 

Still need help deciding? Check out our fabric samples program! https://sinewmoon.com/collections/fabric-samples

 How long will it take to get my order? Processing time for Made to Order is APPROXIMATELY 1-3 weeks. Domestic orders will be sent via 2-3 day priority shipping. Ready to Ship may take up to 3 days to process and will be sent 2-3 day priority shipping. 

What kind of dyes do you use? Low impact, fiber reactive ECO dyes.

Where do you get your fabric? We use only the highest quality blends of hemp, organic cotton and bamboo sourced from reputable suppliers.

How do I care for my Sinew Moon garments? You will receive a care card with each order. On the reverse side you will find artwork from very talented humans. But...just in case you misplaced it: you MAY machine wash and dry your garments but, like all clothing, you will prolong the life of your items by hand washing and hanging to dry. NEVER DRY COTTON POINTELLE as it will shrink. 

Do you offer repairs/alterations? Yes! Please contact us for more info!

Do you offer refunds/exchanges? Yes! Please see our policies page. 

Do you offer customs/ custom sizing? NO custom sizing. If custom positions become available it will be made known publicly. 

Do you offer wholesale? Yes! Please see our wholesale page.

What if my item gets lost in the mail? There is $50 insurance on each package. If you are concerned about your package being lost please contact us PRIOR to placing your order for additional insurance.

Can I change my shipping address? Yes, please reach out and we will make the changes to your order in our system.

Will I receive a shipping notification? Yes, upon shipping you will receive a notification and tracking. For international orders we can only track in the U.S.

Can I cancel my order? Yes. Please contact us within 24 hours of placing order to cancel.